Air New Zealand cancels 17 Flight after gunman opens fire inside a mosque killing 41

17 flight has been cancelled after the tragedy.

During afternoon prayers on Friday – Islam’s holy day – a gunman opened fire inside the Masjid al Noor mosque in central Christchurch, killing 41

Another seven were slain at a second mosque 5km away in suburban Linwood, three of them outside the building.

It is unclear where the remaining victim died.

“I have been deeply saddened by the appalling events in Christchurch… At this tragic time, my thoughts and prayers are with all New Zealanders,” Queen Elizabeth said in a message.

“Prince Philip and I send our condolences to the families and friends of those who have lost their lives,” she said, paying tribute to emergency workers and volunteers providing support to the injured.

Air New Zealand has cancelled the remainder of regional turboprop services scheduled to depart from Christchurch this evening following the shooting tragedy in the city.

The airline has cancelled 17 regional services this evening as it is not possible to screen customers and their baggage. Jet operations from Christchurch Airport will continue due to security screening processes in place. Inbound regional and jet services to Christchurch will continue to operate at this time.

Customers who are booked to travel are asked to check the arrivals and departure page on the Air New Zealand website for their flight status. Customers affected by cancellations still wanting to travel will be rebooked on the next available service. Customers on cancelled services who no longer wish to travel can receive a refund or hold their fare in credit for up to 12 months.

Air New Zealand apologises for the inconvenience caused. The safety of its customers and employees is paramount.

TRAVEL FLEXIBILITY EXTENDED

The airline has now extended flexibility for customers booked to travel to or from Christchurch. Customers booked to travel on Christchurch services any time until the end of the weekend now automatically have the option to change and rebook any tickets should they no be longer able to travel.

Any change fees and difference in fare for customers who need to rebook will be waived.

Customers can call the airline’s contact centre at their convenience or contact the airline via private message on Facebook or Twitter to manage any immediate booking changes. Call volumes are higher than usual as a result of this incident.

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